By visiting this site, the visitors agree to the terms and conditions, privacy policy and disclaimer of this website. This is a volunteering step taken by Bhopal division of West Central Railway to provide clean and hygiene environment to the passenger by collecting feedback from passengers through this exclusive website and no other service is covered under system. The action on feedback is subjected to feasibility of resources and at the sole discretion of railway. Submission of feedback does not guarantee immediate compliance, and visitor cannot claim any right by submitting the feedback. The system is designed to verify visitor through SMS and subsequently send some more information to the visitors. Some details of visitors submitting the feedback shall be stored in the system for future references and analysis purposes, and by submitting the feedback, the visitors agree to these terms. Railway may store or delete the data any time as per the convenience.